Order Related Questions


How do I place an order for diamonds?

By Selecting diamond(s) you like and pressing on confirm button, you can place the order on the website.

All diamonds on the website are available?

All the diamonds you see are 99.99% available. But there are negligible chances that other buyer places the order for the same diamond at the same time and the diamonds becomes unavailable.

Can I hold a diamond?

Yes you can hold the Diamond, but it will be released after intimating you, as soon as other buyer wants to confirm the diamond.

Can I hold a diamond?

Yes you can hold the Diamond, but it will be released after intimating you, as soon as other buyer wants to confirm the diamond.

Do you make quality check for diamonds?

Yes, we make physical quality checks twice for every diamond. Once you order and once before shipping. Thus making sure you get exactly what you ordered.

What if I want to cancel the order?

Any diamond can be cancelled before the order is approved. Once the order is approved, it cannot be cancelled.

Why is diamond order rejected?

Order may be rejected due to many reasons such as • Diamond already sold • Your payment is not processed on time • Quality of diamond doesn't match For exact details contact your sales executive.

Shipping Related Questions


Is the shipment free?

Once your total order reaches 10000 USD your shipping will be free. For lower value there will be shipping fee ranging from 50 USD to 150 USD.

Can we change the shipping address?

Yes, Shipping address can be changed, as far as it is in the same country. Shipping fee is subject to change as per the location.

Who are your shipping partners?

Diamonds will be shipped with FEDEX or UPS.